Privacy Policy

Last updated: April 2026

Conroy Plumbing & Heating ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We may collect the following information when you contact us or use our services:

Name, email address, phone number, and postal address
Details about the service you require
Information provided via our contact form or by phone

How We Use Your Information

We use your information solely to:

Respond to your enquiry and provide a quote
Deliver the plumbing or heating service you've requested
Send appointment reminders (e.g., annual boiler service reminders)
Comply with legal obligations (e.g., Gas Safe documentation)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Retention

We retain your contact details and service records for up to 6 years to comply with UK legal and regulatory requirements. Gas safety records are retained as required by law.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications

Cookies

Our website may use essential cookies for functionality. We do not use tracking or advertising cookies.

Contact Us

If you have questions about this policy or wish to exercise your rights, contact us:

Phone: 07763 993607
Email: conroy.phr@gmail.com
Address: Bolton, Greater Manchester