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# Privacy Policy
Last updated: April 2026

Conroy Plumbing & Heating ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

## Information We Collect
We may collect the following information when you contact us or use our services:

Name, email address, phone number, and postal address
- Details about the service you require
- Information provided via our contact form or by phone
## How We Use Your Information
We use your information solely to:

- Respond to your enquiry and provide a quote
- Deliver the plumbing or heating service you've requested
- Send appointment reminders (e.g., annual boiler service reminders)
- Comply with legal obligations (e.g., Gas Safe documentation)We do not sell, rent, or share your personal information with third parties for marketing purposes.

## Data Retention
We retain your contact details and service records for up to 6 years to comply with UK legal and regulatory requirements. Gas safety records are retained as required by law.

## Your Rights
Under UK GDPR, you have the right to:

- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications
## Cookies
Our website may use essential cookies for functionality. We do not use tracking or advertising cookies.

## Contact Us
If you have questions about this policy or wish to exercise your rights, contact us:

- Phone: 07863 789484
- Email: conroy.phr@gmail.com
- Address: Bolton, Greater Manchester

A trusted, family-run plumbing and heating business with over 25 years of experience serving Bolton, Manchester, and the wider Lancashire area.

### Our Services

- Emergency Plumbing
- Boiler Installation
- Boiler Repairs
- Boiler Servicing
- Central Heating
- Gas Safety Certificates
- Leak Detection
- Power Flushing
- Plumber
- Gas Engineer
- Renewables

### Company

- About Us
- Our Work
- Reviews
- Specials
- Blog
- Contact
- Privacy Policy
- Cookie Policy
- Terms & Conditions
- Complaints Policy

### Areas We Cover

- Bolton
- Manchester
- Blackburn
- Bury
- Chorley
- Preston
- Wigan
- Salford

### Get in Touch

- 07863 789484
- conroy.phr@gmail.com
- 14 Prestbury Rd, Bolton BL1 8SAAvailable 24/7 for emergency callouts

*Conroy PHR LTD is an Introducer Appointed Representative of TradeHelp for the purpose of credit broking introductions only. Our firm reference number is 1059442. TradeHelp is a trading style of TradeHelp Ltd, Marchwiel Centre, Bryn Lane, Wrexham Ind Est, LL13 9UT, registered in England (03712438), authorised and regulated by the Financial Conduct Authority (firm reference number 697812). TradeHelp are a credit broker, not a lender, and offer loans from a small panel of carefully selected lenders. TradeHelp do not offer financial advice and do not charge you for credit broking services. All loans are subject to status.

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